If you receive a survey email from independent Australian research agency CSBA on behalf of ANZ Staff Super we'd appreciate you taking the time to complete it. This should take less than 10 minutes. Your input is valuable and will help us improve services offered to members like you. Any feedback is anonymous (unless you choose to be identified) and you won't be asked to provide any confidential information or information that might identify you such as your member number. Any questions please contact us on 1800 000 086 or enquiry@anzstaffsuper.com.

Annual Member Experience and Engagement Survey during July 2026

How super works

Super is designed to help you save for retirement. Your employer makes contributions, and you can also make additional contributions to boost your savings.

It’s made up of compulsory payments, such as the Super Guarantee (SG) contributions your employer pays for you, and non-compulsory payments, such as the amounts you put in to boost your super savings.

It’s there to provide savings for your retirement and for that reason there are strict rules on when you can access your super savings.

Your super fund will charge certain fees and costs to cover the cost of administration and investments. You will also pay premiums for any insurance cover you have in your super account. Insurance in your super can be a tax effective way to access cover, but is not compulsory, you can opt out at any time.

Your super savings are invested according to your investment choice and the returns from these investments are added to your account. If you keep contributing to your super, you can expect it to grow over time, depending on your investment choice and on the amplifying effect of compound interest.

When thinking about your super it’s important to take a long-term view. Over the short term it will fluctuate up and down, depending on your contributions and the performance of your investment choices.

At ANZ Staff Super we position our investments to perform favourably over the long term, while seeking to protect members’ balances during periods of short-term market volatility.