If you receive a survey email from independent Australian research agency CSBA on behalf of ANZ Staff Super we'd appreciate you taking the time to complete it. This should take less than 10 minutes. Your input is valuable and will help us improve services offered to members like you. Any feedback is anonymous (unless you choose to be identified) and you won't be asked to provide any confidential information or information that might identify you such as your member number. Any questions please contact us on 1800 000 086 or enquiry@anzstaffsuper.com.

Annual Member Experience and Engagement Survey during July 2026

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Accessing your super

Super is designed to provide retirement income, so your super savings generally can't be accessed until you've reached your preservation age and/or retired.

Super is designed to provide retirement income, so you super savings generally can't be accessed until you've reached your preservation age and/or retired. Read moreOpens in new window

There are some specific circumstances when you can access some of your super before this time.

You may be able to access your super early on compassionate groundsOpens in new window or on grounds of permanent incapacityOpens in new window provided you meet strict eligibility conditions. If you’re approved, the amount is paid and taxed as a lump sum.
It's also possible you can access some of your super early due to severe financial hardshipOpens in new window provided you meet strict eligibility conditions.
The First Home Super Saver Scheme (FHSSS) allows you to make voluntary contributions (both before-tax concessional and after-tax non-concessional) into your super fund to save for your first home. If you meet the eligibility requirementsOpens in new window , you can have these voluntary contributions released to help you purchase your first home. Visit the ATOOpens in new window for more information.

Financial advice

If you need advice regarding your super or retirement options, all you have to do is call an ANZ Staff Super financial adviser on 1800 000 086. They can help work out the right strategy for you no matter what your stage of life and provide you with advice over the phone.

1800 000 086
enquiry@anzstaffsuper.com
GPO Box 2139
Melbourne VIC 3001
Australia

Disclaimer

ANZ Staff Superannuation (Australia) Pty Limited ABN 92 006 680 664 AFSL 238268 RSEL L0000543 (“Trustee”) is the trustee of the ANZ Australian Staff Superannuation Scheme, ABN 83 810 127 567 RSE R1000863 (“the Scheme” or “ANZ Staff Super”) and product issuer of ANZ Staff Super products for current and former ANZ staff and their partners.

The information provided on this website is general in nature and does not take into account your personal financial objectives, situation or needs. You should consider your objectives, financial situation or needs, and the Product Disclosure Statement (PDS) and Target Market Determination (TMD) for the ANZ Staff Super products before making any decision about ANZ Staff Super.

Any past performance information is given for illustrative purposes only and should not be relied upon as an indication of future performance.

This website is provided by the administrator, Australian Administration Services Pty Ltd (ABN 62 003 429 114). The Trustee pays a fee for the provision of this service, however this fee is not conditional on you using this service or acting on the information or advice provided through this service. This website was prepared in good faith and we accept no liability for any errors or omissions.